November 05, 2007

Enterprise Operations





Operations are conducted by local partners & operators - It’s the community’s business!

Illiteracy is high in the adult community so the switch is made to pledge of word & honor versus written contracts requiring signatures.

Instead of a sophisticated understanding of contractual obligations, Pedal Power opted for Polaroid pictures. First, who doesn’t like to have their picture taken? So the fun of a photograph, appearing right before your eyes can’t be under estimated for the community (especially since the technology is new and exciting!). Second it makes everyone understand that they are held up for the whole community to see, and are therefore under pressure from the communal group to honor their obligations.

Other programs include the “Frequent Renter Program, which provides give aways to customers who consistently pay their user fees on time, over a period of two or three months. Gifts include 1 month free rental, other products that can be powered by the batteries such as radios.

Pedal Power’s day to day operations are run by both Charles Gasmy and Actionnel Fleurisma in Cathor Haiti, and Gary Zieff from dissigno in San Francisco. Charles is in charge of the technology. He also monitors performance, service, and maintenance of the technology to provide feedback and performance data to the technology partner. He maintains and services it. His duties include the following:

• Weekly Status Reports
• General operation of the battery charging enterprise
• Maintain charges in 12 volt charging station as needed
• Maintain charges in home unit batteries as needed
• Maintain and repair equipment as needed
• Organize and prepare battery/LED units for rental
• Rent home units and LED lights to customers
• Maintain the equipment in proper working order
• Ensure customer satisfaction
• Identify and execute on other opportunities
• Charge cell phones
• Rent tools
• Partner with other businesses
• Play movies for entertainment/education
• Cold storage

The community bank acts as the Financial Operations, which includes the following:
• Collect rental payments
• Maintain accounts of home units
• Maintain accounts of payables/billable

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